Flex Recurring Program Participation Agreement

Welcome to the BA House Cleaning Flex Program!

Congratulations! Your household has been approved to participate in the BA House Cleaning Flex Recurring Program. The Flex Program is a limited, invitation-only program designed for clients who value exceptional savings and are comfortable with a more flexible scheduling experience.

📋 Your Commitment and Agreement

Please review and check each box to confirm your understanding.

Program Eligibility & Benefits

The Flex Recurring Program includes:

40% off weekly or biweekly recurring maintenance cleaning.
The same professional cleaning standards and service guarantee provided to all BA House Cleaning clients.
Participation is limited, voluntary, invitation-only, and subject to management approval.
Continued eligibility depends on the program remaining a good fit for both the household and BA House Cleaning.

Required Checkbox *

I have read, understand, and agree to the Flex Recurring Program eligibility and benefit terms above.

Scheduling Flexibility

My cleaning may be scheduled on any weekday, Monday through Friday, between 8:00 AM and 5:00 PM.
My cleaning day, arrival window, or appointment may occasionally be changed based on staffing, routing, weather, emergencies, or other operational needs.
Schedule changes are an expected part of participating in the Flex Program.
BA House Cleaning will make reasonable efforts to accommodate my preferences whenever possible, but specific days and arrival times are not guaranteed.

Required Checkbox *

I have read, understand, and agree to the scheduling terms above.

Cleaning Technician Flexibility

Technician consistency is not guaranteed.
Different qualified cleaning technicians or teams may service my home from time to time.
My home may occasionally be used as a supervised coaching or training opportunity for newer team members.
Every visit will be completed by a qualified BA House Cleaning team and covered by the company’s standard service guarantee.

Required checkbox: *

I have read, understand, and agree to the cleaning-technician terms above.

Home Access, Communication & Feedback

I will maintain a reliable method of entry that does not require me to meet the cleaning team in person.
I will notify BA House Cleaning promptly if my access arrangements change.
I will communicate service concerns directly to BA House Cleaning and provide the company a reasonable opportunity to address them.
I may occasionally be asked to complete a quality scorecard or provide feedback after a cleaning.
Open communication, reasonable feedback, and flexibility are important conditions of participating in the program.

Required checkbox: *

I have read, understand, and agree to the access, communication, and feedback requirements above.

This page only acknowledges the access requirement—it does not collect or display the actual access information.

Participation and Ending the Program

Participation in the Flex Recurring Program is voluntary for both me and BA House Cleaning.
I may leave the program by providing at least seven days’ notice before my next scheduled cleaning.
BA House Cleaning may discontinue my participation at any time if the program is no longer operationally appropriate or a good fit for my household.
If participation ends, I may request to continue recurring cleaning at BA House Cleaning’s standard pricing, subject to availability.
The Flex discount and participation are not guaranteed for the entire duration of my recurring service.

Required checkbox: *

I have read, understand, and agree to the participation and program-ending terms above.

Final Acknowledgement *

I confirm that I have reviewed and agreed to each section of the BA House Cleaning Flex Recurring Program Participation Agreement. I understand that the 40% discount is provided in exchange for the scheduling, technician, access, communication, and program flexibility described in this agreement.

Participant Information

First Name *

Last Name *

Address

Service Address *

City *

Postal Code *

Phone *

Email *

Signature *

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